Turn happy guests into 5-star reviews
Collect feedback instantly after each visit. Resolve issues in private and guide satisfied guests to Google — before they leave a negative review.
Ignoring reviews and ratings means losing 50% of your customers
Reviews are the digital version of word-of-mouth. Statistics show that the majority of guests rely on recent, high-quality ratings to decide where to eat.
How It Works
Ask guests at the right moment
Request feedback via QR, after payment, or in-app.
Route feedback automatically
Low rating → private, high rating → Google.
Track results & improve
Monitor dashboard, alerts, and team actions to boost NPS.
What you get
More 5-star reviews
Drive happy guests to public platforms.
Fewer public complaints
Intercept negative feedback privately.
Faster issue resolution
Instant manager alerts for low scores.
Higher trust and conversion
Boost your overall rating and ranking.
Dashboard
Track NPS and sentiment over time.
Workflows
Assign tasks to team members.
Hello Michael! 👋
Welcome to But First Coffee. We hope you enjoyed your visit!
10:30 AMPlease rate your experience:
10:30 AMThank you! Please leave a review on Google Maps:
How to improve ratings on Google Maps
Send an automated WhatsApp feedback request after every visit.
Unhappy guests go directly to your team, happy guests are guided to leave a Google Maps review — so your rating grows while issues stay private.
Bonus points can be added as an incentive inside your loyalty program.
Ready to boost your reviews?
Start collecting feedback and growing your 5-star reviews today.