Restaurant CRM

CRM system for restaurants

E-Rockets CRM centralizes all guest data — from contact details to order history — in one powerful dashboard. Leverage real-time insights to boost revenue, personalize service, and turn first-time visitors into loyal regulars.

Complete 360° Guest Profile

Access every detail about your customers in one dashboard. From loyalty status and satisfaction rates to specific dietary preferences like "Almond Milk" or "Extra Hot". Use this data to provide hyper-personalized service that keeps them coming back.

  • Easy configuration
  • Instant updates
Loyalty Rate
+9.75%
89%
75%89%
Total visits
+7.29%
37
Satisfaction Rate
92%
Based on customer feedback
User
Top 3 items
Cauli Salad
Cauli Salad
Pancakes
Pancakes
Vegan Soup
Vegan Soup
Average check
+7.29%
$75
Total
+7.29%
+$2,358
Preferences
  • Serve the drink first
  • Almond milk allergy
  • Coffee with cinnamon
  • Vegetarian
standard
hotter
Lid
Without lid
🥛Cow milk0 RUB
🚫Lactose free+80 RUB
🥜Almond milk+80 RUB
🍌Banana milk+80 RUB
🥥Coconut milk+80 RUB
🌾Oat milk+60 RUB

Build a loyalty system

Guest data is an excellent foundation for an effective loyalty program. Use information about customers' favorite dishes to encourage them to order more, create individual offers, and send targeted messages about current promotions. The loyalty system will increase sales and reduce your expenses.

  • Easy configuration
  • Instant updates
Your balance
490 CLIENTS
Loyalty Card
Gold Status
⭐
Points
2,450
Level
3/5
Next reward550 pts
Available rewards
☕Free Coffee
100 pts
🎫10% Discount
250 pts
🍰Free Dessert
400 pts

Enhance your marketing

A CRM with a customer database makes marketing faster and more effective — from newsletters and campaigns to personalized offers based on guest preferences. Re-engage existing customers, drive repeat visits, and increase revenue without wasting budget.

  • Easy configuration
  • Instant updates
Thomas Magnum
Thomas Magnum
Client ID: 103
Kate Tanner
Kate Tanner
Client ID: 201
Tony Danza
Tony Danza
Client ID: 684

Key Features

Everything you need to succeed with CRM system for restaurants

Guest Profiles

Store contact info, preferences, and order history.

Order Management

Track every order: source, status, and totals.

Segmentation

Filter guests by behavior, spend, and frequency.

Cross-platform

Links data from delivery, QR, and bookings.

Analytics Dashboard

Visual reports on sales and customer growth.

Marketing Tools

Export segments for targeted campaigns.

How It Works

1

Connect your systems

Integrate POS, ordering, and loyalty data.

2

Build guest profiles

Automatic profile creation from transactions.

3

Take action

Use insights to personalize and grow revenue.

Frequently Asked Questions

How is CRM different from CDP?
CRM focuses on managing relationships and daily operations, while CDP is for building marketing audiences and segments.
Can staff access CRM on mobile?
Yes, our CRM works on any device with a responsive interface.
Does it integrate with my POS?
We support all major POS systems including Syrve, Square, Toast, and more.

Ready to get started?

Launch CRM system for restaurants for your business today.